What people ask us most about Umbral: what it costs, how you get paid, what it includes and who is behind it.
A platform to build your online community and earn from it: posts, a live room with translation, recorded classes, downloadable resources, missions and levels. You sell your products, resources and classes and get paid through PayPal. It works in Spanish, English, Portuguese, German, Russian and French.
Nothing. Founding your community is free, with no monthly fee and no per-member cost. Umbral only takes a fee when you sell something.
No. You create the community, upload your resources and schedule your classes from the browser, with no code.
Yes. As on Skool, you get posts, classes, resources and levels to keep your members motivated. On Umbral founding is free and you only pay a fee when you sell. It also has a live room with captions and voice translated into 13 languages, a customer radar (MarketPredator) and the option to run it under your own brand.
You sell products, resources and classes inside your community. What members pay through PayPal goes straight to your PayPal account.
5% when you start, 4% after about US$2,000 in sales and 3% after about US$10,000. It goes down on its own. The fee adds up in your creator dashboard and you pay it from there; if it goes over US$50 or stays unpaid for more than 15 days, your PayPal payments pause until you pay it.
No. Joining communities is free; you only pay for what each creator sells.
Yes. Every community has a live video room with captions and voice translated into 13 languages. Classes are recorded with captions and chat, and you can schedule them with an invite link. The room and the translation are free.
It's the reward for taking part: you earn it by posting, commenting, getting likes, joining live classes, using Focus Mode and inviting people. It unlocks resources and classes, and it levels you up.
A customer radar: it searches the internet, in many languages, for people asking for what you offer and drafts your first message. You decide whom to write to. It costs US$29 for 30 days.
They power the assistant, the action plan and the pricing advisor. They come in packs of US$9 (50 credits), US$29 (250) and US$99 (1,000), and each request uses 1 credit.
Yes, with the white label: your logo, your name and your colors, on yourname.umbral.network or your own domain, with only your communities. It costs US$49 for 30 days.
Changing payment details or moving money asks for two-step verification. And the money from your sales doesn't go through Umbral: it goes straight to your PayPal.
Umbral is operated by Nexus Flow, in Colombia; its founder is Juan Sebastián Campos Malaver. You can write to umbral.communities@gmail.com or use the support page.
Still have a question? Write to us and we'll answer.